Something I read about in today's LA Times.

The Studio, a new help area where digital media experts provides free hands-on advice to customers who struggle with technology in Apple Computer Store in San Francisco.

The Studio are walk-up counters where Apple customers can get face-to-face technical support, for FREE. Customers can ask as many questions as they like, just like private lessons. When Apple first opened back in 2001, it had Genius Bars, where staff members gave advice on technical issues. Now Apple improves their service by setting up Studios and hired Creatives (people who are experts with those creative products, such as real filmmakers, real musicians, real videographers... ) to provide help when Apple customers want to do projects. Creatives at the San Francisco store have varied backgrounds: sound engineering, film, video art, photography, web design. When you have access to someone who's done it before, they can quickly guide you in the direction to make what seems difficult easy!

Apple. Mac. iPod. San Francisco. Union Square. Graphic Designer.
I thought about iceCreampuffpuff.